Free delivery on all orders over £250 to any UK address. Where orders are placed online, delivery costs are calculated by weight of the items in the basket and charged accordingly.
Where orders are placed by phone or email, a standard delivery charge of £8.50 is applied (all trade orders must meet the minimum order value of £150). Where heavier or larger items are included in the order (mugs, prints, cushions, coathooks, birdfeeders, shelves, lights) the delivery value will increase to up to (£15 depending upon size and weight) this will be added onto your invoice unless agreed in advance.
EU and ROW delivery
Please contact us for lead times and costs before ordering. If you go ahead without doing this you will be charged at the web rate calculated on weight of goods in the basket, if you contact us prior, we will quote you delivery at cost price from one of our couriers. All prices quoted do not include additional duties and taxes. All shipments are insured up to a value of £50 unless a higher amount is agreed an paid for in advance. It is the buyers responsibility to ensure that items are insured during shipment.
UK – our standard lead time is shipping within 7-14 days, this can sometimes be much sooner (3-5 days) and very much depends on stock availability at time of ordering, if you need your items sooner, best to call us or email first to check. firstname.lastname@example.org
Export – Same terms as above, though additional time must be allowed for products to travel overseas.
Busy periods – Our busiest period is Nov-Dec, please allow extra time if ordering during this period.